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PAYMENT & RETURN POLICY

PAYMENT & PRICING

PRICING

All prices listed on the website are USD currency.

PAYMENT OPTIONS

Stripe: The most popular online payment method. We are fully Stripe-verified so you can always shop with peace of mind. Accepted payment methods: Visa, Mastercard, American Express, Discover, and Diners Club payments from customers worldwide.

PAYMENT SAFETY

No card information is ever saved at EZindoor and it remains the private property of the cardholder at all times- before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third-party payment processors. We take many active steps to ensure the absolute safety of your credit card and personal information. In addition to all credit card sales processed via a fully secured and reputable third party payment processor, your checkout experience is protected by industry-standard 128 Bit SSL encryption to protect your private data. EZindoor does NOT keep credit card information on record.

RETURN & EXCHANGE POLICY

RETURN POLICY

We offer high-quality products as well as helpful customer support. Please feel free to contact us for details. We are pleased to accommodate returns and exchanges within 14 natural days on all product if you're not satisfied. Your happiness is our ultimate goal.

The products must not be used in order to receive a full refund on our products. For authorized returns in good condition with the tag attached, we will refund or exchange the order within 14 business days with receipt included. A 15% restocking fee will apply to all returned products. Most returns can be processed within 2-7 business days after we receive your package.
Please reach out to our customer service team for any questions

Please note that we do not refund shipping costs. 


We pride ourselves on taking care of our EZindoor users. Feel free to contact us anytime with any issues, concerns or compliments. contact@ezindoor.com  or call 855-588-8725

EXCHANGE POLICY

Customers are advised to complete exchange requests within 14 days of receipt (weekends included) in order to qualify for a store credit. We will pay for the shipping costs for any exchanges. We only exchange items that have not been opened. Any exchanges past the 14 day period will not be eligible for exchange.

CANCELLATION

All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point.

We strictly adhere to the following cancellation policy: You can cancel your order in 24 hours after creating your order by email US contact@ezindoor.com

If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.

If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures.

The cancellation will have to be treated as a Return with all applicable fees. Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.

 

    CONTACT US IF YOU NEED HELP :

    Phone: 855-588-8725


    Email: contact@ezindoor.com

    POLICY DISCLAIMERS

    EZindoor reserves the right at our discretion to make changes to these policies. Please check this page periodically for updates

     

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